Metrobank Mobile Activation Code

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Avail the great benefits of mobile banking from Metrobank! Through your phone or tablet, you can access your Metrobank account (inquire account balance), transfer funds, or even pay your bills or buy a phone e-load. You can do this if you enroll your Metrobank account to the Metrobank Mobile Banking service. Follow the steps below:

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Step 1
You should have a Metrobank account enrolled to Metrobank's online banking system (MetrobankDirect). You may refer to this: 'How to Enroll in Metrobank Online Banking (MetrobankDirect)?'.


Log-in to your MetrobankDirect account. Inside your MetrobankDirect Account, go to Options --> Enroll --> Mobile Banking Enrollment.



You will be redirected to the Mobile Banking Enrollment form. Check or select the account you want enroll and enter 6-digit MPIN. Then, confirm the transaction.

Everytime you want to log-in to your Mobile Banking account on your phone, you are required to enter this MPIN. So, make sure you memorize your MPIN and also make sure it's difficult for others to identify it.


If you haven't installed the Metrobank Mobile Banking App, you should install it. If you're using a phone running an Android system, you can download the app in Google Play (or go to this link: https://play.google.com/store/apps/details?id=com.metrobank.mbs).

Or if you're using an Apple iPhone running an iOS, you can download the app in iTunes at https://itunes.apple.com/ph/app/metrobank-mobile/id586611307.



After successfully installing the app, you open the app and activate it by entering your Enrolled Mobile Number and the Activation Code. The activation code will be sent to your mobile phone and to your email at the same time.
Activation

After successful activation, you can log-in to your Metrobank Mobile Banking account by entering your MPIN.

Metrobank Mobile Banking Activation Code



What you can see after logging-in to you Metrobank Mobile Banking account are the following:
You can be able to buy cellphone load, transfer funds and pay bills.


You can view the available balance of your account.


You can manage your account by changing your MPIN and email address.


Or you can read some important information about the functions of the app's features.


Are you having any problem using the Metrobank Mobile Banking App? Do you find it very convenient using it?
If you're a Metrobank accountholder, you can enjoy transacting online such as paying your bills online, transfer funds to other Metrobank accounts online or open a new Metrobank account (Savings Account, Credit Card, etc.) online. You can do online banking in Metrobank at a comfort of your home, office, or anywhere and anytime you want. But you should enroll or activate your Metrobank account first to MetrobankDirect, Metrobank's online banking facility. This is applicable only to all Metrobank customers with regular ATM, Debit card, Prepaid card and Credit card. If you're not an existing Metrobank accountholder and wanted to apply for Metrobank account and Metrobank online banking, then, these articles might help you:
  • 'How to Apply for Metrobank ATM Account'
  • 'How to Apply for Metrobank Passbook Account'
  • 'How to Apply for Metrobank Online Banking'
If you're an existing Metrobank ATM/Credit Card accountholder and wanted to apply or activate online banking, then follow the steps below.

Step 1

Go to Metrobank's official website (https://www.metrobank.com.ph/). Click the Enroll Now! link located at the upper-right corner of the website (inside the metrobankDirect box). You will be redirected to a new page. Choose the type of Metrobank account you want to enroll (ATM or CREDIT CARD).

Step 2

Enter the appropriate details in the Metrobankdirect Personal Internet Banking Enrollment Form. Details of the Enrollment include the following:
For Metrobank ATM, Debit Card, Prepaid Card Users:
  • Your Preferred USER ID
  • ATM Card Number - if your atm card number has 16-digits only, add three (3) zeroes at the end of your 16-digit atm card number.
  • ATM PIN
  • Card Holder's Name
  • Salutation
  • Gender
  • Date of Birth
  • Email Address
  • Mobile Number
  • Your Preferred User ID
  • Credit Card Number - the 16-digit number found at the front of the credit card
  • Embossed Name - the name embossed/printed at the front of the credit card
  • CVC/CVV or the Card Verification Code/Card Verification Value - the 3 digits found at the back of the credit card
  • Expiry Date - can be found at the front of the credit card
  • Card Holder Name
  • Salutation
  • Gender
  • Date of Birth
  • Email Address
  • Mobile Number
Click the Continue button after entering the details.

Step 3

Once your online banking enrollment is approved, you will receive an activation link and temporary password to your email. You must click the activation link and follow further steps to proceed with the activation and finish the enrollment. The activation link is valid for three (3) days, so you must click the activation link within 3 days.
If your account does not have ATM card, you can activate its online banking feature by going to the bank (branch) where you've opened the account. Don't forget to bring a valid id.

Frequently Asked Question (FAQ)

What if you typed the incorrect ATM PIN, CVV or CVC?
  • The system will display an error message stating that 'You may have entered an invalid data. Please check.'.
  • A mobile/phone number is required. If you did not enter a mobile number, the system will prompt you an error message. Thus, you will not be able to continue the enrollment.
  • An email address is required. This is where you're going to receive the activation link. You will not be able to enroll without this.
What if your activation link sent to your email is expired?
  • You can request a new activation link by contacting Metrobank customer service through:
    • 24/7 Customer Hotline: (632) 8700-700
    • Domestic Toll-free No.: 1-800-1888-5775
    • Email address: customercare@metrobank.com.ph
What if you're getting an 'invalid temporary password' message when you try to complete the activation process?
  • You should enter the exact temporary password contained in the activation email (including period in the end if there's any).
What if you type the wrong One Time Password (OTP)?
  • The system will display an error message stating that the OTP is invalid.
What is the maximum number of tries to generate new OTP?
  • You can generate OTP up to three (3) times only.
  • Yes, the validity of OTP will last for 20 minutes only.
What if you reach the maximum number of tries in generating OTP?
  • The system will display an error message. You can repeat the activation process by clicking the activation link again which was sent to your email.